|
We
are industrial door specialists with over 30 years experience of the business.
We pride ourselves on the level of service that we provide to our customers.
Through our combination of product quality and reliability we have a strong
customer list which includes Manchester University, Salford NHS Trust
and Direct Line Insurance.
We manufacture our products to exacting standards which represent reliability,
durability and exceptional value for money.
As part of our quality assurance programme all of our installations
and repairs are conducted by our own skilled engineers.
Director
Jason Haye says "In our competitive marketplace we believe that people
expect two things; Value for money and reliability. In manufacturing our
own products, we are careful to eliminate waste but refuse to cut corners
on quality as this underpins the reliability and performance of the end
product. We look to build long term relationships with our customers and
much of our work involves repeat business for service and maintenance
and the repair of damage due to accidents or attempted intrusion."
WHAT OUR CUSTOMERS SAY
We
believe that satisfied customers represent the best form of advertisement
for a business. Here are some comments from an IDC customer. Click on
the letter for an enlarged version.
24 HOUR RAPID RESPONSE GUARANTEE
Door repairs account for a large part of our business. We recognise
that for security reasons many of our call outs represent a true emergency
for the customer. We provide 24 hour Mobile Emergency Cover and have geared
our operation to react to such calls by guaranteeing the following response
times:
- Within the M60 - Within I hour of receiving your call.
- Greater Manchester - Guaranteed within 2 hours although in practice
we rarely exceed our 1 hour target.
Service
Guarantee. At IDC we mean guarantee when we say it. If we should
fail to achieve the above response targets, we will conduct a free service
to the door in question. This will be arranged at a time convenient to
the customer.
With their well stocked vans our engineers are able to complete most
emergency jobs in one visit. Where this is not possible we will always
leave your premises secure before we leave.
|