Roller Shutter Door Installation, Service & Repair

 
We are industrial door specialists with over 30 years experience of the business. We pride ourselves on the level of service that we provide to our customers. Through our combination of product quality and reliability we have a strong customer list which includes Manchester University, Salford NHS Trust and Direct Line Insurance.

We manufacture our products to exacting standards which represent reliability, durability and exceptional value for money.

As part of our quality assurance programme all of our installations and repairs are conducted by our own skilled engineers.

Director Jason Haye says "In our competitive marketplace we believe that people expect two things; Value for money and reliability. In manufacturing our own products, we are careful to eliminate waste but refuse to cut corners on quality as this underpins the reliability and performance of the end product. We look to build long term relationships with our customers and much of our work involves repeat business for service and maintenance and the repair of damage due to accidents or attempted intrusion."

WHAT OUR CUSTOMERS SAY

We believe that satisfied customers represent the best form of advertisement for a business. Here are some comments from an IDC customer. Click on the letter for an enlarged version.

24 HOUR RAPID RESPONSE GUARANTEE

Door repairs account for a large part of our business. We recognise that for security reasons many of our call outs represent a true emergency for the customer. We provide 24 hour Mobile Emergency Cover and have geared our operation to react to such calls by guaranteeing the following response times:

• Within the M60 - Within I hour of receiving your call.

• Greater Manchester - Guaranteed within 2 hours although in practice we rarely exceed our 1 hour target.

Service Guarantee. At IDC we mean guarantee when we say it. If we should fail to achieve the above response targets, we will conduct a free service to the door in question. This will be arranged at a time convenient to the customer.

With their well stocked vans our engineers are able to complete most emergency jobs in one visit. Where this is not possible we will always leave your premises secure before we leave.